Shaw & Co announced as sponsor for Customer Excellence Award


Shaw & Co

Jim Shaw

Corporate finance experts Shaw & Co have been announced as the sponsor for the Customer Excellence Award at the 2021 South West Business Leader Awards.

At Shaw & Co, they are a leading firm that advise SME business owners across the UK on how to grow, fund and exit their business. Based in Bristol, they have one of the largest advisory teams in the South West. Shaw & Co help clients to maximise and realise the value held within their business.

The Customer Excellence Award is open to outstanding customer champions – businesses that operate customer-centric organisations where the customer is truly king. It is open to businesses operating in any sector.

To enter you will be required to submit an 800-word entry that gives the independent panel of judges information about the following points:

  • Methods used to monitor customer satisfaction levels
  • How you empower your employees to ‘delight’ your customers
  • Employee training procedures to enhance customer satisfaction levels
  • Resources and tools implemented to support customers out-of-hours
  • Your process for customer returns, complaints and follow-up

Jim Shaw, (Founder & CEO of Shaw & Co), said: “We’re delighted to support one of the region’s most prestigious awards and celebrating the most outstanding customer champions. The last year has been difficult for all businesses to meet customer expectations under incredibly challenging market conditions. I can’t wait to see how businesses in the South West have responded.”

For more information on the Awards, please call 0117 325 7779 or email sam.clark@businessleader.co.uk.