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Customer Excellence Award

This award is open to outstanding customer champions – businesses that operate customer-centric organisations where the customer is truly king. It is open to businesses operating in any sector.

To enter you will be required to submit an 800-word entry that gives judges information about the following points:

  • Methods used to monitor customer satisfaction levels
  • How you empower your employees to ‘delight’ your customers
  • Employee training procedures to enhance customer satisfaction levels
  • Resources and tools implemented to support customers out-of-hours
  • Your process for customer returns, complaints and follow-up

To enter this award please follow the instructions below

Awards entries are now closed

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