Customer Excellence Award

Available to sponsor
This award is open to outstanding customer champions – businesses that operate customer-centric organisations where the customer is truly king. It is open to businesses operating in any sector.

To enter you will be required to submit an 800-word entry that gives judges information about the following points:

  • Methods used to monitor customer satisfaction levels
  • How you empower your employees to ‘delight’ your customers
  • Employee training procedures to enhance customer satisfaction levels
  • Resources and tools implemented to support customers out-of-hours
  • Your process for customer returns, complaints and follow-up

To enter this award please follow the instructions below

1. Enter your personal details


2. Upload your 800 word document


Main entry (Word document or PDF, limit: 5MB) *

3. Please answer the following questions


Corporate Social Responsibility

Can you tell us more about any corporate social responsibility work you carry out as a business? This will focus on any work in the community, staff incentives and what you would say your core purpose as a business is (Maximum of 1500 characters)


1500

Financial Performance

Can you please give the judges an overview of your business' financial performance (only do so if the business has been trading more than three years. (Maximum of 1500 characters)

  • Turnover
  • Profit
  • Margins
  • Number of employees
  • Information about any funding you have received and impact on business


1500

Future of the business or organisation

Can you please tell the judges about your future plans for the business? What is your long-term vision to create wealth, employment and make a positive difference? (Maximum of 1500 characters)


1500

Please call 0117 325 7779 to speak to a member of the team if you have any questions.

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