This award is open to outstanding customer champions – businesses that operate customer-centric organisations where the customer is truly king.
You will be able to demonstrate;
- Methods used to monitor customer satisfaction levels
- How you empower your employees to ‘delight’ your customers
- Employee training procedures to enhance customer satisfaction levels
- Resources and tools implemented to support customers out-of-hours
- Your process for customer returns, complaints and follow-up
To enter this award follow the instructions – Please read entry guidelines on the right
You will need to enter your personal details then upload an 800 word entry in Word document format (from your computer) that meets the judging criteria detailed above.